Shipping policy
FREE SHIPPING
Packages from our warehouses in the Asian region are sent to destination countries by air transport. We offer our distribution network free of charge to you, our customers. This transportation process is realized with compound transportation services and business partnerships of many companies. In cooperation with USPS in the United States, Canada Post in Canada, and DHL throughout Europe, packages reach their final destination. In the first part of the transportation process, China EMS company carries out the transactions. After placing your orders, they are delivered to the carrier company within 1-3 working days and then arrive at the estimated delivery times specified below.
SHIPPING TO OVER 14 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We offer the free shipping option for these countries;
- United States
- Canada
- Brazil
- Mexico
- UK
- Europe Countries
- Saudi Arabia
- Israel
- Thailand
- South Korea
- Japan
- Australia
- New Zeland
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
*This doesn’t include our 2-5 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.